Wireless Type | 802.11ac |
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NETGEAR Cable Modem CM500 - Compatible with all Cable Providers incl. Xfinity, Spectrum, Cox | For Cable Plans up to 300Mbps | DOCSIS 3.0
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Purchase options and add-ons
Brand | NETGEAR |
Internet service provider | spectrum, optimum, cox, xfinity |
Compatible Devices | Personal Computer |
Total Ethernet Ports | 1 |
Color | Black |
About this item
- Save monthly rental fees: Model CM500 replaces your cable modem, saving you up to Dollar 168/yr in equipment rental fees.
- Speeds by carrier: Spectrum (up to 300Mbps), Xfinity (up to 200Mbps), Cox (up to 150Mbps).
- Works with any wifi router: Connect any WiFi router to this modem's Ethernet port to support all your wireless devices.
- Ethernet connections: 1 Gigabit Ethernet port connects to your computer or separate WiFi router.
- Modem technology: Engineered with 16x4 channel bonding and DOCSIS 3.0.
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BigGreenBuddha is not an "authorized" seller of Netgear products and the brand Netgear is used to describe the product per 'FIRST RULE OF SALE" protocol. BigGreenBuddha is a 3rd party seller and will take care if any issues with this product if the Brand Netgear refuses to do so for you.`
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This Item NETGEAR Cable Modem CM500 - Compatible with all Cable Providers incl. Xfinity, Spectrum, Cox | For Cable Plans up to 300Mbps | DOCSIS 3.0 | Recommendations | dummy | dummy | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | -17% $49.99$49.99 List: $59.99 | $39.95$39.95 | $90.95$90.95 | -7% $167.00$167.00 List: $179.99 | -17% $249.99$249.99 List: $299.99 | -32% $69.99$69.99 New Price: $104.27 |
Delivery | Get it as soon as Sunday, Mar 31 | Get it as soon as Sunday, Mar 31 | Get it as soon as Sunday, Mar 31 | Get it as soon as Sunday, Mar 31 | Get it as soon as Sunday, Mar 31 | Get it as soon as Sunday, Mar 31 |
Customer Ratings | ||||||
Easy to install | 4.2 | 4.2 | 4.7 | 4.2 | 4.2 | 4.7 |
WiFi signal | 3.6 | 3.5 | 3.7 | 3.8 | 3.8 | 3.9 |
Tech Support | 3.3 | 2.9 | 3.5 | 3.4 | 3.4 | 3.8 |
Value for money | — | 4.1 | 3.4 | 3.8 | 3.8 | 4.0 |
Quality of material | 3.9 | — | — | 4.0 | 4.0 | — |
Sold By | Abe's Electronics Center | Techa Distribution | NewLife Electronic Deals | Amazon.com | Amazon.com | Woot |
connectivity tech | — | Ethernet | Ethernet, Wi-Fi | Ethernet | Ethernet | Wi-Fi |
ethernet ports | 1 | 1 | 1 | 2 | 1 | — |
number of ports | — | — | 1 | 2 | 1 | 3 |
data transfer rate | 300 megabits per second | — | 400 megabits per second | — | 2.5 gigabits per second | 1.4 gigabits per second |
max downstream rate | 680 megabits per second | 960 megabits per second | 960 megabits per second | — | — | — |
max upstream rate | 123 megabits per second | 960 megabits per second | — | 2 gigabits per second | 2.5 gigabits per second | 500 megabits per second |
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CM1000 Ultra High-Speed DOCSIS 3.1 Gigabit Cable Modem | NETGEAR
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NETGEAR AC1900 Nighthawk Smart WiFi Router Product Tour
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What's in the box
Product Description
The NETGEAR CM500 High Speed Cable Modem provides a connection to high-speed cable Internet, up to 300Mbps. It is Cable Labs certified and with DOCSIS 3.0 is 16X faster than 2.0 devices. It works with U.S. cable Internet provider Comcast XFINITY & more. It is not compatible with cable bundled voice services.
Product information
Technical Details
Brand | NETGEAR |
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Series | FBA_CM500-100NAS |
Item model number | CM500-100NAS |
Item Weight | 9.9 ounces |
Product Dimensions | 2.36 x 4.88 x 7.28 inches |
Item Dimensions LxWxH | 2.36 x 4.88 x 7.28 inches |
Color | Black |
Manufacturer | Netgear |
ASIN | B00R92CEVU |
Is Discontinued By Manufacturer | No |
Date First Available | January 6, 2015 |
Additional Information
Customer Reviews |
4.3 out of 5 stars |
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Best Sellers Rank | #1,947 in Computers & Accessories (See Top 100 in Computers & Accessories) #26 in Computer Networking Modems |
Warranty & Support
Feedback
Looking for specific info?
From the manufacturer
Why Buy Your Own Modem?
Save up to 168 Dollars/year
Eliminates monthly rental fees that can amount to 168 dollars or more per year.
No WiFi limits
You’re free to choose & connect the best router for your home’s WiFi needs.
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Built for Serious SpeedSupports cable internet plans with speeds up to 300Mbps ensuring fast, reliable internet speed for HD streaming and more. |
Works with Any Wi-Fi RouterPlug the modem into the router that best meets your wireless needs and start streaming. |
Easy 5 Minute SetupStep 1: Plug your coax cable into the modem. Step 2: Activate by either (a) connect an Ethernet cable to your computer and follow the on-screen setup, or (b) call your cable provider to activate over the phone. Step 3: Plug an ethernet cable between the modem and your Wi-Fi router. |
CM500 | CM700 | CM1000 | |
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Customer Reviews |
4.3 out of 5 stars
4,450
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4.3 out of 5 stars
4,450
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4.5 out of 5 stars
8,400
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Cable Provider Compatibility | All Major Cable Providers,Xfinity by Comcast, Spectrum, COX | All Major Cable Providers,Xfinity by Comcast, Spectrum, COX | All Major Cable Providers,Xfinity by Comcast, Spectrum, COX |
Cable Internet Plan Speed Compatibility | Up to 300Mbps | Up to 800Mbps | Up to 1Gbps |
Works With Any Wi-Fi Router | ✓ | ✓ | ✓ |
Gigabit Ethernet Ports | 1 x 1G | 1 x 1G | 1 x 1G |
Telephone Voice Ports (Xfinity by Comcast Only) | |||
Modem Technology | DOCSIS 3.0 and 16x4 Channel Bonding | DOCSIS 3.0 and 32x8 Channel Bonding | DOCSIS 3.1, 32x8 Channel Bonding, OFDM 2x2 |
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the performance, speed, and ease of setup of the modem. For example, they mention that it works reliably, gets much faster speeds, and is easy to set up. Some complain about the temperature. Opinions are mixed on quality, connectivity, and brightness.
AI-generated from the text of customer reviews
Customers are satisfied with the performance of the modem. They mention that it works reliably, runs perfectly, and is stable. Some say that the mode is useful for troubleshooting any problems in the future. Overall, customers are happy with their purchase and recommend it to others.
"Netgear Superfan. It's still working great. I consistently get at or even slightly above my supposed maximum speed on my plan...." Read more
"...This can be useful for troubleshooting any problems in the future if I have connectivity issues...." Read more
"...In a Nutshell:Inexpensive, no-frills modem that works with TWC and delivers above the quoted speeds in LA market...." Read more
"A solid performer with no issues in the last 9 years.Listed at 300Mb max, but getting around 540Mb/sec on my 500Mb service no problem...." Read more
Customers like the speed of the modem. They mention that it works wonderfully with TWRR, and has significantly boosted their internet speed. The download speed increased to 235 mbps and the upload to 23, while the performance is top notch. It provides a nice wifi with better range and speed than before, and increased WiFi speed 8 fold compared to previous router/modem. It's simple to set up and has greatly improved wi-fi performance.
"...The performance is top notch...." Read more
"...Inexpensive, no-frills modem that works with TWC and delivers above the quoted speeds in LA market...." Read more
"...Once Cox updated the codes, everything run much more quickly and even though my speeds are rated for 200mbps, I'm seeing 300-350mbps download and 30-..." Read more
"Increased my WiFi speed 8 fold compared to previous router/modem." Read more
Customers find the setup of the modem to be easy. They mention that the installation took 5 minutes, and the mode was incredibly easy to activate. Customers also appreciate the clear instructions and the ability to connect the mode. They say the mode is fully featured and easy to log into the web admin page. Overall, customers are happy with the ease of setup and use of this modem.
"...Some other people on here have commented about how easy it was to connect, but that's to be expected. It's a cable modem...." Read more
"...One thing in particular that I like is that it's simple for me to log into my modem from my hard-wired computer to check the status of my signal..." Read more
"...Basic set up is very simple, a call to one of the supported cable companies and your good to go...." Read more
"...and came in at a reasonable price. Setup was amazingly easy...." Read more
Customers are mixed about the quality of the modem. Some mention it's reliable and consistent, while others say that they spent the next 6 weeks with terrible internet issues. The modem still did not work and did not maintain internet connection. The tradeoff with 5G is that the signal is not as strong in reach.
"...over, even though we still have Time Warner on our Bill, the service is more stable and we rarely ever loose our internet...." Read more
"...closest thing I can think of to a complaint is that you can't access the modem configuration through the Netgear Genie app on your phone, but have..." Read more
"In all honesty, this is one of the more stable consumer electronics I have ever had. Easy to set up, easy to get into the web admin page...." Read more
"It served me well for about a year and half with full speeds and decent reliability...." Read more
Customers are mixed about the connectivity of the modem. Some mention that it provides a consistent connection, negotiates a partial connection without a problem, and stream perfectly. However, others say that it keeps losing connection and the only way to restore it is by unplugging.
"...My NETGEAR modem is still working like a champ and it’s not having any issues keeping up with the number of additional items we have added to our..." Read more
"...She stated she was having trouble connecting to the internet. No worries, luckily I am techie enough to solve most problems on my own...." Read more
"...in 3 weeks of use I haven't had to reset my modem once, have had 0 disconnects, and generally an amazing experience...." Read more
"...internet technician showed up to set up our internet, he struggled to connect our modem...." Read more
Customers have mixed opinions about the brightness of the modem. Some find the lights pretty dim, while others say the indicator LEDs are not overbright.
"...- The indicator lights are small, hard to see and the symbols/colors are not very informative. They also have a very small viewing angle...." Read more
"...On my old modem, the indicator lights were very visible, and I could see the status from across the room...." Read more
"...produces the same sort of erratic wifi speed changes and green flashing downstream light that I was experiencing. “Buffer Bloat”...." Read more
"...As for pro's, it works and works WELL and has NO giant blue LED's lighting up the room...." Read more
Customers are dissatisfied with the temperature of the modem. They mention that it gets hot because of the inadequate ventilation provided. The modem is lightweight and has very little heat sinking to eliminate heat. Customers also say that the mode is not properly cooled.
"...Modem gets warm, especially when you got several devices drawing from it. I always mount a small fan on side of my modems to help with heat issues...." Read more
"...It seems that this modem is not properly cooled...." Read more
"...Only con is the cm500 modem runs hot . Makes me worry about its longevity ,but that is what we will find out ." Read more
"...At least it is solid, consistent and doesn't run hot...." Read more
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Original review from 2/23/15: Have only been using it for a couple hours, but, so far, it's been great.
I recently called to complain about my service with TWC (billing issues, then getting the run around on the online chat while trying to deal with the billing issues), so they upgraded my service tier. As it turned out, my old modem couldn't handle the new speed (at least as they had it configured--my understanding is that DOCSIS 2.0 can handle up to 30 Mbps, though they said I could only get up to ~15 Mbps with a DOCSIS 2.0 modem).
I was told I'd need a DOCSIS 3.0 modem to fully take advantage of my new service package, so I looked online and decided on this one based on the fact that it has 16 channel bonding for downloads and 4 for uploads (16/4), whereas most other similar ones only had 8/4 or even only 4/4. 16/4 gives this modem a theoretical limit of 680 Mbps, compared to 343 or 172 Mbps for the 8/4 or 4/4, respectively. My plan is nowhere near the maximum this modem can supposedly handle, so I can't speak to that, but performing speed tests after connecting and activating the new modem, I'm getting ~32 Mbps now. Basically, I bought this to be future-ready. TWC in Cleveland only uses 8 down channels, but if I move, or TWC upgrades its equipment, I'll be ready for it. I had wanted DOCSIS 3.1, since that standard already exists, but I couldn't find any modems that used it, and this one is brand-new (I pre-ordered it). My DOCSIS 2.0 modem (SB5100) is like 11 years old, so I didn't figure this one would be obsolete anytime soon.
The online web configuration is pretty basic, though it looks better than my old Motorola Surfboard 5100's did. Same IP address (192.168.100.1), and default username and password are "admin" and "password." I found that to be a very easy way to get the MAC address to give to TWC, rather than getting up and looking on the underside of the modem in the other room. I was a little worried that the documentation in the packaging specifically referred to Comcast and Xfinity, worrying that it wouldn't work on TWC (it's not currently on their approved list of modems, though I imagine it soon will be, since it works with no problems). It turns out I was worried for nothing.
Some other people on here have commented about how easy it was to connect, but that's to be expected. It's a cable modem. There are only three connections you need to make, and that it is even able to make: power from the wall, coaxial cable from the wall, and ethernet to either your computer or router. It's exactly what you'd expect. Two of them just push in, and the coaxial cable obviously gets twisted on.
Initial setup was a breeze. I simply disconnected my old modem, plugged this one in, connected it to my computer via ethernet (not through the router) and opened my browser. I was brought to a "walled garden" login page where I input my account credentials and "linked" it to my account seamlessly. Then I think the modem re-booted, I confirmed I had internet connection and then plugged it into my router.
I chose to go with this modem over the standard issue Comcast modem because I wanted to ditch the $10.00 per month rental fee. I figured it would save me $120 a year and so it would pay for itself in a year and I will hopefully have it for many years to come.
The performance is top notch. I get 16 downstream channels, as advertised, while also getting 3 upstream channels (1 less than advertised, but I understand that is up to the region and the provider, lines, etc.). I've gotten unprecedented speeds with this modem that I hadn't gotten with the Comcast modem, despite having the same internet tier. My Blast 105 Mbps connection can finally be utilized to its fullest effect.
One thing in particular that I like is that it's simple for me to log into my modem from my hard-wired computer to check the status of my signal strength and signal to noise ratio, etc. This can be useful for troubleshooting any problems in the future if I have connectivity issues.
I highly recommend this cable modem, especially if you have a speedy enough internet connection to utilize all the channel bonding to its fullest effect.
I always buy my own equipment as the modems supplied by TWC/ Spectrum are not real great. Took one back after having it a week once and got another in exchange. The thing was already making a rattling sound before I left the TWC store. Took it back and have purchased my own equipment ever since. No monthly rental fees and no cheaply made junk that needs to be constantly exchanged.
Only cons I have with this modem compared to others I’ve owned is it gets warm , dosent really show bonding like Motorola models (the arrows turn blue) and it’s built very well, but bottom seems a little unsteady.
Has on/off switch which is a great feature for when you need to reboot equipment. Overall, very pleased with this modem. Did buy the protection plan for it as well.
Updated June 15th, 2020
My NETGEAR modem is still working like a champ and it’s not having any issues keeping up with the number of additional items we have added to our home network.
-We have two iPad Pro 10.5 inch devices running most all day.
-We replaced our HVAC unit and have a Wi-Fi Thermostat running around the clock.
-We have two iPhones connected to our home network.
-Our receiver for the Surround Sound is connected to the NETGEAR S8000 assignable switch.
-The Oppo - BDP 105 player is attached to the switch.
-The Roku Ultra 4K player , which stays on nonstop now, is also connected to the switch.
-I have a Oppo-UDP 205 that I play CDs through if I’m not watching the TV hooked to the switch.
-I also have a HTPC that goes back to the Nighthawk router that decodes my MQA CDs
-Our home automation system by Homeseer is continuously running off the modem.
-We also have an Apple TV device that’s hooked up to the switch, but never use it.
-I have a Astell&Kern Hi Res portable player that I also listen to Tidal on.
-Our security system is also connected by Wi-Fi and with cellphone as well.
-We have a NAS system hooked directly to the router with movies and music on it.
-Lastly we have a Samsung Tablet and a Amazon Kindle also on our home network.
The 2 iPads are on all day and the receiver as well as either the Roku or the HTPC are also on , so are the Wi-Fi thermostat and the two phones along with the Home automation system. We’ve had several other things running as well at the same time and the modem has never overheated or have we had issues with buffering or other issues. It’s mostly a lot of rack mounted items in a closet in my dedicated music room where my vinyl collection and my High end stereo system is located. The closet has a huge rack system that stays locked up and the modem and the router are also in this unit on a shelf. There is a NETGEAR switch in the 42 space rack, the NAS system. A computer that rarely gets any use now and it’s where the one Oppo-205 is located as well as the Roku and the Surround Sound receiver. It’s decluttered our living room and most all of our BluRay and DVDs are burnt to the NAS devices. We have the shelves built to hold the physical disk and CDs. Everything in our den that we use is controlled by an IR repeater. Even our cable box is in the rack. We have some other things as well like a Drawer mounted KVM smith with a screen, but it rarely gets much use since Windows Home Server was discontinued and the two identical servers I built are just not used anymore.
We have Spectrum internet and it use to be the fastest one available, but since they took over Time Warner, they’ve added a newer speed. It’s not a need for us yet! But with everything becoming Wi-Fi or Bluetooth, we might have to upgrade to the faster speed. If we do, I’m definitely going to buy the NETGEAR CM1200 if I need to.
I’ve noticed a lot of people who are having issues with thier modems. It’s more than likely your ISP as we had a lot of issues with ours and they have finally got the bugs out. We went through three different Motorola modems , all we’re having issues with overheating and Time Warner would not be able to ping them and get to our modem. I finally got tired of dealing with them and just about the time I was going to drop them, they were bought out by Spectrum. Since Spectrum has taken over, even though we still have Time Warner on our Bill, the service is more stable and we rarely ever loose our internet. We don’t have a house phone, but we are still paying a lot for cable and for streaming services. But the most important thing is that our equipment is not getting fried from the ISP now. It’s also important to remember that no matter if you have cable or satellite service, it all is coming from a satellite signal of some kind from some location. We’re now getting our cable from Austin and it’s much better than it use to be. We had issues with the cable box pixelating all the time. We have a six tuner DVR plus the HTPC has a Cable card device in it that records and through software plays back the recording in 1080p. We are going to get a 4K TV and receiver when this pandemic is over as well as a new 7.2 DTS speaker system. We have a 7.2 speaker system now, but it’s getting outdated. It just depends on what happens to our Country and what person becomes president! If the economy collapses then we’re not getting anything. But if the get the Administration free from corruption, then we will be buying a 4K system.
I like the fact that NETGEAR has apps to control the router and I e never had any issues with getting tech support from them, even after my initial free trial ran out. I can reboot my router from my iPad and see what is connected with their apps. It’s just quality made equipment. Some may get a bad egg, but there are so many counterfeit items on the market these days, you may make sure you are buying the authentic item! We only buy our Apple devices from the Apple store or from Apple.com.